Dear merchants:
In order to better comply with laws and regulations and to standardize the market management order of Tmall online shopping platforms, Tmall will adjust the "Seven-Day No-Reason Return and Exchange Standard".
The change of the rules will be announced on January 29, 2018 and will officially take effect on February 5, 2018.
Main changes:
1. The seventh type of "commodities that are not applicable to seven-day return and exchange without reason" is adjusted from "commodities with a greater depreciation of value after activation or trial, commercial goods, or commodities with frequent fluctuations in the short term" to "commodities with a greater depreciation of value after activation or trial, or commodities that are not required for daily consumption."
Thank you for your support and attention to Tmall!
Tmall
January 29, 2018
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